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Podium acknowledges that many customers prefer texting over telephone call or e-mails. The platform makes it unbelievably simple to ask for reviews by means of text, which significantly increases response rates compared to email requests. The unified inbox is a game-changer for busy service businesses. Instead of handling texts, Facebook messages, Google messages, and site questions across various platforms, everything streams into one inbox.

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Send individualized evaluation demands through text message with direct links to your Google or Facebook review page. Manage texts, webchat, Facebook messages, and Google messages from a single dashboard.

Service businesses that manage high volumes of consumer inquiries and desire to construct a strong online credibility rapidly. Especially efficient for organizations where evaluations considerably affect purchasing choices, like home services and automotive repair. Rather than managing Google Ads, Facebook advertisements, and show marketing independently, their platform collaborates projects across channels with merged reporting and budget plan optimization.